Our Policy
Commitment to Accessibility
Margaritaville® Resort Casino Bossier City is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, Margaritaville® Resort Casino offers a number of accessible rooms and built-in accessibility features in its facilities. The Margaritaville® Resort Casino website also incorporates elements that provide accessibility to guests with disabilities.
Requests for Reasonable Accommodations
Guests who need a reasonable accommodation to access information, services, or facilities at Margaritaville® Resort Casino or via the Margaritaville® Resort Casino website should send an email to [email protected] or call us at 1-855-346-2489 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or telephone number at which they can be reached. Margaritaville® Resort Casino may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation.
Margaritaville® Resort Casino welcomes calls from guests who use telephone relay services.Website Accessibility
Guests with disabilities who experience accessibility issues with our website may notify us by sending an email to [email protected] or calling us at 1-855-346-2489. In your communication to us, please specify the nature of the accessibility difficulty, including the web address, that may have presented an accessibility challenge.
Links to Third Party Websites
The Margaritaville® Resort Casino website contains links to certain websites hosted and controlled by third party entities. Margaritaville® Resort Casino does not make representations with regards to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.
