frequently asked questions
Q. HOW DO I BUY TICKETS FOR A HEADLINE ENTERTAINMENT EVENT?
A: Tickets can be purchased on Ticketmaster, or in person at our retail store.
Q: HOW DO I BECOME A MEMBER OF THE MYCHOICE® PROGRAM?
A: You can enroll at the players club located on the casino floor, next to the cashier's page. (Must be 21 years or older).
Learn more about the mychoice program.
Q: I'M A "HIGH ROLLER", HOW DO I SET UP A CASINO LINE OF CREDIT?
A: You can apply for credit at Margaritaville® Resort Casino Bossier City by filling out an application here.
Q: WHY SHOULD I GET A MYCHOICE CARD?
A: Signing up is free and easy! When you play with a mychoice card you can earn exciting rewards and benefits for your play.
Learn about mychoice benefits.
Q: HOW DO I USE MY MYCHOICE CARD?
A: Just place your card in the slot machine reader, the light will turn green when accepted. If you are playing table games give the Floor Supervisor your card and they will record your play.
Q: HOW DO I EARN A POINT?
A: It's easy! You earn 1 point for every $5 played on a reel slot machine and every $10 played on a video poker machine. You can also earn points at the tables based on length of play, average bet and game type.
Q: WHY DO I NEED TO USE MY MYCHOICE CARD?
A: Without using the card we are unable to track your gaming activity. Without this information we are unable to extend offers and rewards to you that we know you will enjoy. Bonus Play is Free SlotPlay® awarded through direct mail and promotional events available directly on your account during the valid period.
Q: WHAT BUSINESSES ARE LOCATED IN THE ADJACENT LOUISIANA BOARDWALK?
A: For more information about neighboring businesses, please visit LouisianaBoardwalk.com.